CONCIERGE
Your 24/7 personal connection to learn about the benefits, services, and vehicles we offer, whether you’re shopping or already an owner.
WE’RE HERE TO HELP
Your 24/7 personal connection to learn about the benefits, services, and vehicles we offer, whether you’re shopping or already an owner.
Phone 920002999
Call now to talk directly to a Concierge and a highly trained member of our concierge team will help you explore Lincoln in the way that suits you best.
ENHANCE YOUR LINCOLN EXPERIENCE
We want to make sure you’re getting the most out of our service. That’s why no question is too big or too small. Our qualified team is here to make your experience effortless.
WE’RE HERE TO HELP
Questions about maintenance or warranty coverage? We’ll provide the support you need for an effortless ownership experience.
FIND YOUR PERFECT CAR
Looking for a vehicle with specific options that isn’t available at your local retailer? Let us find the car you’re looking for.
HUMAN CONNECTION
Prefer to talk to a real person? Our warm and friendly team is here to help guide you.
Mastering the Art of Luxury is our Priority
Lincoln Motor Company and Al Jazirah Vehicles are committed to providing the best & most seamless vehicle servicing experience, one that our customers who own luxury Lincoln cars of models 2020 and newer deserve.
And because luxury is our priority, we bring you the Concierge Program for your vehicle’s pick-up and delivery. When it is time for your vehicle’s periodic maintenance appointment our representatives will pick it up to maintain it up to 5 times during the 3-year program or up until you reach 60,000km (whichever comes first). Once your periodic maintenance is done, our team will deliver your car back to your doorstep.
How does it work?
- When your periodic maintenance is due, call or send a message to 920002999 to schedule a suitable date and time for the pick-up.
- Al Jazirah Vehicles Agencies will send a representative to pick up your car and transfer it to one of our two dedicated Lincoln Service Centers.
- The periodic maintenance will be carried out by specialized technicians.
- Once the service is complete, we will deliver your car back to you.
Terms & Conditions apply
- The service includes insurance coverage during the transportation process t ensure the customer’s peace of mind.
- The vehicle is checked for any outstanding manufacturer recalls, which if applicable will be executed free of charge.
- If the car is not eligible, the customer can request the program with payment of service fees.
- Vehicles outside of an 80km radius may not be eligible for pick-up and delivery. Customers need to check with us first.
- This is not a dealer sold plan, this is a plan offered by the Lincoln Motor Company program.
- This program is for MY20 and newer models.
- The Pickup & Delivery program (PDL) service is available during the 3 year/60,000kms (whichever comes first
- This program is applicable and delivered by Riyadh Main Branch and Dammam Main Branch.